Account Director

6 days ago

🔄 Hybrid – Toronto

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Thinkingbox is a global creative collective shaping the future of brands through craft and curiosity.

Digital Development • Motion Graphics • OOH Experiential Activation • Augmented Reality • Website Development

51 - 200


• Manage and develop senior level relationships with both existing and new clients • Operational and strategic management for client relationships, client satisfaction and deliverables, and overall quality of projects • Work within a collaborative, creative and development team • Produce big results while maintaining a positive attitude and having fun • Support producers with managing client requirements, communications and balancing project schedules and budget • Contribute to a culture of excellence around creative use of social media in advertising and marketing • Support the Managing Director on new business pitches working collaboratively with other departments • Work with clients in proactively identifying new business opportunities • Ensure wider team members are kept informed of market opportunities • Act as a leader for social media marketing, content creation, creative ideation • Ensure project profitability across all client projects and deliverables • Provide senior management with reports on performance, team and project status, and upcoming opportunities • Monitor capacity of team members and adapt to change, with a close eye of risk assessment and mitigation • Leading annual planning sessions with clients to ensure we’re acting as a strategic partner with an eye on further business changes and needs • Show proven growth with client revenue while growing close partnerships with our clients • Responsible for a portfolio of multiple clients, managing own ability to offer support across each client ensuring team is supported and offering the highest standard of client servicing


• 6+ years of account management at a social or digital agency • Knowledge and passion for the social and digital world • A proven track record of hitting client growth targets and delivering consistent revenue • Self-motivated with strong initiative • Outstanding leadership skills with a can do attitude • Extremely organized and can multitask like a wizard • Excellent verbal and written communication skills • Excellent presentation skills


• Mentorship program • Flexible time off / paid vacation / sick days • Culture events • Office lunches • Employee recognition and incentive program • Seasonal parties • Company swag • Industry events • Dog-friendly offices • Unlimited coffee, drinks, snacks • Hybrid (3 days in-office / week) • Flex / travel work options • Extended health benefits

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