People Operations Business Partner (HR), Retail

July 6

🏢 In-office - Toronto

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Redefining luxury, your way.

Jewellery design • Jewelry manufacturing • Jewelry community

201 - 500

💰 Venture Round on 2022-02


• Collaborate with Retail leaders to understand their unique needs and challenges, develop actionable People solutions and initiatives in partnership with the People Operations team • Execute quarterly people programming in partnership with the Retail and People Operations members with guidance from the Manager, People (Retail) • Develop a solid foundation on subject knowledge and is able to take ownership on driving impact with the team. • Ability to work through and solve problems autonomously & successfully • Ensure application of local Employment and Health & Safety legislation within our policies and procedures • Respond to general inquiries by providing support on company programs, policies and procedures • Foster strong relationships with retail business partners • Perform routine tasks required to administer and execute HR programs including but not limited to compensation, benefits, and leave; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development • Maintain compliance with employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance • Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law • Provide guidance and input on business unit restructure, workforce planning, and succession planning. • Attends and participates in employee disciplinary meetings, terminations, and investigations. • Develop contract terms for new hires, promotions, and transfers. • Manage and resolve complex employee relations issues. Conducts effective, thorough, and objective investigations.


• Degree/Diploma in Human Resources • Relevant work experience in a senior HR role with a focus on retail • Working knowledge of multiple human resource disciplines within retail, including compensation practices, organizational diagnosis, employee relations, diversity, performance management, and federal and state respective employment laws. • Excellent communication skills with the ability to communicate with all levels of the organization • Positive and enthusiastic attitude with a passion for delivering excellent employee experiences and driving a high-performing culture • A team player with excellent interpersonal skills and a natural ability to build relationships • Highly adaptable, empathetic individual who enjoys working in a fast-moving, ever-changing environment • Strong analytical and problem-solving skills. • Professional with the ability to deal with confidential information • Ability to work in a fast-paced environment dealing with ambiguity and constant change • Extremely organized, ability to manage multiple projects at once • Ability to travel to both store and HQ locations (USA/Canada)


• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service

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