Account Manager

July 6

🏡 Remote – Anywhere in Canada

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Lillio (formerly HiMama)

Child care app for superstar centers. We're hiring! Check out our open roles at https://www.himama.com/careers

Education • Early Ed • Child Care • ECE • Daycare

51 - 200

Description

• You will own a customer portfolio (approx. 500 accounts) and be responsible for increasing their value and managing their success • Calling existing Lillio customers to proactively uncover pain points to generate opportunities for upsell and cross-sell • Booking and managing online demos. You will be responsible for prospecting, discovery, presentation, negotiating and closing opportunities with existing accounts • Handling price normalizations and upcoming renewals • Recommending and implementing improvements to processes to improve team efficiency and customer outcomes • Collaborating with other teams and departments to ensure the success of your customers • Consistently meeting monthly, quarterly and annual individual and team targets • Ensuring your customers have an amazing Lillio experience!

Requirements

• Post secondary education or equivalent work experience • 5+ years of full time related experience in a transactional Sales role • Experience with transactional / fast sales cycles, preferably in B2B • Excellent discovery, presentation, and negotiation skills • Experience with Salesforce CRM and G-Suite • Highly organized with ability to multitask, prioritize time while maintaining attention to detail • Have previously carried a sales quota • Metrics driven - motivated to achieve and surpass individual and team targets • Active listening and problem solving skills • Confidence to manage difficult situations and conversations • Tech savvy with the ability to easily navigate apps and software • Strong propensity to always learn and improve in your role • Thinking outside-the-box to drive innovation and change

Benefits

• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service

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