Product Manager (Shared Services)

July 4

🏢 In-office - Montreal

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Lightspeed (Formerly SEOshop)

SEOshop is now part of the Lightspeed family$1. !$1

Webshop platform • E-commerce • hosting • customer support • apps

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Description

• Crafting feature and scope definitions that balance customer, business and implementation perspectives • Gathering insights from our existing customer base, internal stakeholders, and market trends to help shape product direction • Creating easily understood product delivery plans and requirements in collaboration with technical and design team members • Driving implementation and execution of the team’s roadmap • Contributing and evaluating new product concepts for consideration in future roadmap plans • Collaborating with Go-to-Market teams to coordinate successful product launches • Defining and reporting on product success • Building trusted relationships with stakeholders, both internally and externally • Becoming the Product SME for the product offerings you own • Contributing as part of the wider team to achieve organizational objectives even if this means doing things that aren’t strictly within the scope of your role

Requirements

• Bachelor’s degree • 3+ years of experience in product management, ideally within ecommerce, payments and/or SaSS products. • Demonstrated expertise in leading cross-functional teams, driving product vision, and executing product roadmaps in a fast-paced, agile environment. • Excellent communication and leadership skills, capable of articulating complex concepts to a diverse audience, including senior leadership, technical teams, and non-technical stakeholders. • A deep passion for enhancing user experiences through technology, with a customer-centric approach to solving problems and delivering value. • A collaborative mindset, with the ability to forge strong relationships across the organization, influence without authority, and lead teams toward shared goals and successful outcomes. • Expertise in product management and Agile/Scrum product development life cycles, as well as building and delivering high-quality software on time • A solid understanding of setting, measuring, and improving product success metrics • Familiarity working in parallel with multiple squads across different time-zones • Ability to lead client discovery, solutioning, and alignment conversations • Understanding of product strategy development and roadmapping tools

Benefits

• Lots of autonomy, flexible work culture and the option of fully remote work • Genuine career opportunities in a company that’s creating new jobs every day • Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback • Work in a team big enough for growth but lean enough to make a real impact • Development of very high traffic products, used at the global scale • Opportunities to learn and expand your skill set • Become a valued part of the diverse and inclusive Lightspeed family • Lightspeed equity scheme (we are all owners) • Flexible paid time off policy • Extended Healthcare benefits • Health and wellness benefit of $500 per year • Paid leave and assistance for new parents • Mental health online platform and counseling & coaching services • Volunteer day

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