Account Manager

Yesterday

🏢 In-office - Montreal

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Intiveo

Patient Communication Software That’s Personal

Automated Messages • Marketing Tools • Quality Improvement Surveys • 2 Way Integration • Dental

51 - 200

Description

• Serve as primary point of contact for existing customers • Develop and maintain strong relationships with key stakeholders within client organizations • Proactively identify opportunities for upselling and cross-selling • Provide timely and accurate forecasts, reports, and updates on account status and sales activities • Represent Intiveo at industry events, conferences, and networking opportunities

Requirements

• 2-5 years experience in account management or customer success role, preferably in B2B SaaS • Strong technical skills with experience with CRM systems (e.g., Salesforce) and other common tools • Capable of analyzing data and metrics to understand client usage patterns and suggest improvements or upsell opportunities • Strong team player and work well across departments • Bilingual (French/English) is not mandatory but an asset

Benefits

• Generous vacation time • Wellness Fund • RRSP matching • ESOP (employee stock ownership program) • Annual retreat • Plus, your birthday off! (Who wants to work on their birthday?)

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