Account Manager, Convert

July 5

🏢 In-office - Toronto

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Respond in minutes, not days.

Ecommerce • Customer Support • Online Store • Customer Experience • Help Desk

201 - 500

💰 $30M Series C on 2022-08


• As part of our Account Management team, your role will be cross-selling Convert to our existing customer base • You will be in a sales role, hold a quota, and be responsible for optimizing your process to hit that quota • You will demo existing customers on our Convert product and own the closing process • You will have inbound leads routed by Customer Success and will sometimes outbound existing customers • You will work collaboratively with the Customer Success Team to book and close demos


• 2-3 years of sales experience as an Account Executive or selling directly to e-commerce brands in a closing role • Demonstrated success in a fast-paced and high-volume sales environment • Proven track record of meeting and exceeding quota • Tech Savvy, you will act as a solutions consultant that can speak to how our products can help improve the CX experience and drive revenue • Selling is something you love doing, you want to be coached and further develop your sales skills • Ability to understand complex ideas and automate processes • Active listener who can identify opportunities and leverage them • Strong ability to move fast and get things done • Outstanding verbal, written, and presentation skills in English


• 5-week vacation • Paid sick leave (15 days) • 6 weeks full remote/year • Paid parental leave (16 weeks) • MacBook Pro • CAD $400/month for lunch expenses (you’ll have your own Gorgias credit card) • We provide private health insurance and retirement pension • Get up to CAD $900 to set up your workstation at home (working from home should feel breezy) • Get up to CAD $2600 of learning material and wellness support per year! This includes CAD 1950 for learning material (such as books, courses, and individual coaching sessions) directly linked to your job scope, as well as a CAD 650 wellness budget. Take advantage of these resources to grow in your role and prioritize your personal development and wellness. • Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year, we organize offsite team retreats and company retreats!

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