Manager, Loyalty Growth, TH, Canada

July 9

🏢 In-office - Toronto

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Burger King

The year is 1954$1. .$1

HAVE IT YOUR WAY®

10,000+

💰 Private Equity Round on 2013-11

Description

• Reporting to the Senior Manager, Loyalty Growth, this position is responsible for supporting the growth of the Tim Rewards program - the second largest loyalty program in Canada. We are focused on continued growth of our member base by increasing the value Guests get from the program and deepening our relationship with them. • As a part of the Loyalty team, your role is to identify relevant insights about Tims Rewards members that will enable us to make decisions to improve our loyalty strategy moving forward. This will involve strategizing and supporting the execution of campaigns and partnerships to attract new members to the program. This role is a key position on the loyalty team (part of the marketing organization), but you will also work with stakeholders across the product, advanced analytics, digital analytics, operations and legal teams.

Requirements

• University degree in Business, Statistics, Computer Science or other related fields • Experience working on campaigns or projects that help grow customer loyalty, utilizing quantitative techniques to identify the best course of action • Ability to complete multiple projects simultaneously in a work environment that demands flexibility, adaptability, and ambiguity • Excellent written and verbal communication skills and an ability to communicate effectively and professionally with all levels of the organization • Self-motivated, self-starter displaying high initiative, willingness to learn, and ability to operate independently • Ability to prioritize effectively and meet tight deadlines in a fast-paced environment • Ability to function effectively in a team environment • Advanced Excel and PowerPoint skills • Prior experience using SQL queries to extract data is an asset

Benefits

• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service

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